Privacy Policy

1. Who We Are

SLW Media is a Texas-based digital marketing and multimedia strategy agency specializing in authority-led marketing, content strategy, and growth frameworks for service-based businesses.
 

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2. Information We Collect
 

We collect information in the following ways:
 

A. Information You Provide to Us
 

This includes information you voluntarily submit through:

• Contact forms

• Lead magnet downloads

• Strategy session bookings

• Email opt-ins

• Client onboarding forms

• Contracts and invoices

• Discovery calls

• Newsletter subscriptions
   

Information may include:

• Name

• Email address

• Phone number

• Company name

• Website URL

• Social media handles

• Business details

• Billing information
   

 

B. Automatically Collected Information
 

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on site

• Referral sources

• Cookies and tracking data
   

This data is collected via tools such as:

• Google Analytics

• Meta (Facebook/Instagram) Pixel

• Google Ads tracking

• CRM platforms

• Email marketing software
   

 

3. How We Use Your Information
 

We use collected information to:

• Respond to inquiries

• Deliver services

• Send email communications

• Provide marketing resources

• Improve website performance

• Run and optimize paid advertising campaigns

• Analyze engagement and user behavior

• Process payments

• Fulfill contractual obligations

• Maintain business records
   

We do not sell your personal data.
 

 

4. Marketing Communications
 

If you opt in to receive marketing emails, you may receive:

• Educational content

• Marketing insights

• Agency updates

• Service announcements

• Promotional offers

You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
 

 

5. Cookies & Tracking Technologies
 

Our website uses cookies and tracking tools to improve performance and marketing effectiveness.

These tools may:

• Track site behavior

• Measure ad performance

• Retarget website visitors

• Optimize content delivery
   

You can disable cookies through your browser settings.
 

 

6. Third-Party Services
 

We may use trusted third-party providers to operate our business, including:

• Website hosting platforms

• Email marketing software

• CRM systems

• Payment processors

• Advertising platforms (Google, Meta)

• Scheduling platforms

• Analytics providers
   

These third parties may process your data only as necessary to provide services to SLW Media.

We are not responsible for the privacy practices of third-party websites linked on our site.
 

 

7. Client Data & Confidentiality
 

For clients of SLW Media:

We may access, manage, or analyze:

• Social media accounts

• Advertising accounts

• CRM systems

• Email lists

• Website analytics

• Business performance metrics
   

All client data is treated as confidential and is used solely for delivering agreed-upon services.

Team members and contractors are granted access only as necessary to perform their role.
 

 

8. Data Security
 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While no online transmission is 100% secure, we take commercially reasonable steps to protect your data.
 

 

9. Your Privacy Rights
 

Depending on your location, you may have rights under applicable privacy laws, including:

• The right to access your personal information

• The right to request correction

• The right to request deletion

• The right to opt out of certain marketing communications
   

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

To exercise your rights, please contact us at sara@slwmedia.net.
 

 

10. Children’s Privacy
 

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
 

 

11. Data Retention
 

We retain personal data only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

• Resolve disputes
   

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.

When we do, we will revise the “Last Updated” date at the top of this page.
 

 

13. Contact Information

 

If you have questions about this Privacy Policy, please contact:

SLW Media at:

Email: sara@slwmedia.net
Website: www.slwmedia.net
Location: Austin, Texas, United States